If you are unhappy with your purchase or would like to return your items, please send your item(s) back to our address – St James’ House, Suite 4 Pendleton Way, Salford, Greater Manchester, England, M6 5FW.
Order cancellations must be made in writing via email or letter within 14 working days after the first day of possession. To cancel your order please contact us at assistance@iv74.com or send a letter to our returns address above, including your order number to discuss next steps.
Your return needs to arrive back to our warehouse within 14 days of cancellation. It is your responsibility to send the item/s back to 474co address if you require an exchange or store credit. Purchased items have to be returned with the original tag, and in the original condition.
To process a return, please follow these simple steps:
Complete a returns request form – which should include your order number.
Mail your return to:
St James’ House, Suite 4 Pendleton Way, Salford, Greater Manchester, England, M6 5FW.
474co does not provide pre-paid return labels; you will be responsible for covering the shipping costs to return an item.
Depending on the shipping method and your chosen carrier, your return package may take several days to reach us.
Please allow 7 business days to process your return once it is received by us.
474co products must be returned by mail.
We offer store credits or exchange for returned items. We currently do not offer refunds on all items.
We advise that you keep a proof of postage and ship your return along with a tracking number, as we are not liable for return packages that are lost or stolen in-transit.
