Klarna Pay Later FAQs

Klarna is the smoooth and safe way to get what you love today, and pay over time.

Buy and pay in full up to 30 days later, or split the cost into 3 interest-free monthly instalments.

Klarna is an independent payment provider and 474co has no influence over whether you are eligible or accepted to use their service. Like other payment methods such as credit cards, we accept them at checkout but are not responsible for eligibility and repayments. If you have any concerns or issues with Klarna payment for your order, please contact Klarna Customer Service

Any ‘pay later’ option should be carefully considered. It is important you ensure enough funds are available to complete your Klarna payment on the due date.

Klarna will perform soft searches with credit reference agencies when you take out its payment options (‘Pay in 3’ or ‘Pay in 30 days’) – this is to check that you’re eligible. This won’t impact your credit file and it’s only visible to you and Klarna.

To use Klarna at checkout, you’ll need:
– A UK bank account
– To be 18 years old or over
– A UK residential address

To make a purchase with Klarna you need to provide:

• Your phone number
• Email Address
• Current billing address
• A valid debit/credit card

We recommend that if you are new to Klarna and you haven’t used Klarna’s payment options before, you should have your first order delivered to your billing address (where your bank account is registered). This maximises the chances of your purchase being accepted.

All information will be sent to your email address, so it is important you provide the right contact details. If you do not receive your statements you may become liable for late payment fees.

Good to know: If you change your email address after you have placed an order, please contact Klarna Customer Service and they will help you update your information.

Depending on the payment method or service you choose, Klarna may perform different types of searches to check your financial standing. You can find an overview of the credit checks they run for the payment options and services and whether they impact your credit score below.

Using the below Klarna payment options will not affect your credit score. However, existing, late and unpaid balances, and payment holidays, are visible on your credit file to other lenders. Making repayments on time consistently will help build a positive history when using our payment options.

• Choosing to ‘Pay in 3 instalments’
• Deciding to ‘Pay in 30 days’
• Creating a ‘One-time card’

Using Klarna might affect your credit score when:

• Applying for one of their Financing options

If you decide to use Financing, we might perform a credit check with credit reference agencies to complete your credit assessment. This credit check will show up as an inquiry on your credit report, will be visible to other lenders and might impact your credit score.

To find out more up to date information – please visit Klarna website directly – Klarna website

Select your preferred Klarna payment method at checkout. Then place your order. You’ll receive order confirmations from 474co and Klarna.

Option 1: Pay Later With Klarna
Make your payment in full 30 days after your purchase is shipped. You’ll receive a reminder before payment is due.

Option 2: Pay in 3 Instalments
Split your purchase into 3 equal payments. First installment is taken when you place your order. The remaining 2 payments will be charged automatically between 30 and 60 days later.

Add items to your basket and head to checkout.
For Pay in 3 Instalments, a minimum spend of £35 is required.

Manage your orders, and payments and account in the Klarna app or online at https://app.klarna.com/login. You’ll get notifications when your payment is due and when it’s collected.

Top tip: Your Klarna statement and schedule will be updated if you return any items on your order.

T&Cs for Pay Later: here

T&Cs for Pay in 3 Instalments: here

Review your latest purchases and make payments in the Klarna app or online.

● Download the Klarna app: https://www.klarna.com/app
● Log in online: https://app.klarna.com/login
● Chat with customer service: https://www.klarna.com/uk/customer-service/